1. Operator
This site is operated by stravolis.com LLC, Business Center 'Europe', 42 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. Email: contact@stravolis.com. Phone: +380 982 474 6219. Registration code (EDRPOU): 29613867. We publish these details under Article 7 of the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 3 September 2015.
2. Booking and payment
By using this site or booking a service you accept these Terms. A contract is formed when we confirm your booking in writing, after you receive the itinerary, inclusions, exclusions and total price, as required by the Law of Ukraine 'On Tourism' No. 324/95-ВР of 15 September 1995. Prices are shown in the currency stated at checkout.
3. Cancellation and refunds
You may cancel under the terms confirmed with your booking. Refunds follow the agreed contract and the Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10 June 2023. To cancel, email contact@stravolis.com.
4. Consumer information and language
Consumer information for Ukraine is provided in Ukrainian under the Law of Ukraine 'On Ensuring the Functioning of Ukrainian as the State Language' No. 2704-VIII of 25 April 2019. Our travel advertising is accurate and not misleading under the Law of Ukraine 'On Advertising' No. 270/96-ВР of 3 July 1996.
5. Personal data and disputes
We process personal data, including cookie data, on the basis of informed consent under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 1 June 2010. Send complaints to contact@stravolis.com; you may also contact the State Service for Food Safety and Consumer Protection of Ukraine. Nothing here limits your rights under the Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10 June 2023.