Privacy Policy
1. Data Controller
stravolis.com LLC, EDRPOU 29613867, Business Center 'Europe', 42 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. Contact: contact@stravolis.com, +380 982 474 6219. Legal representative: Sara Fischer, Managing Director.
2. Data We Collect
We collect personal data you provide via our website: name, email, phone, travel preferences. We also collect technical data (IP, browser) via cookies.
3. How We Use Data
To provide travel services, process bookings, communicate, and comply with Law of Ukraine 'On Tourism' No. 324/95-ВР of 15 September 1995. We do not sell data.
4. Legal Basis & Consent
Processing is based on your consent and contract performance under Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 1 June 2010. We also comply with the EU GDPR where applicable. Cookies require informed consent.
5. Your Rights
You may access, correct, delete, or restrict processing of your data. Contact us at contact@stravolis.com. You may also lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.
6. Consumer Information
Per Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10 June 2023, we provide full price, terms, and cancellation policy. Disputes may be resolved via the State Service for Food Safety and Consumer Protection.
7. Language
As required by Law of Ukraine 'On Ensuring the Functioning of Ukrainian as the State Language' No. 2704-VIII of 25 April 2019, information for Ukrainian consumers is available in Ukrainian upon request.
8. Advertising
Travel service advertising complies with Law of Ukraine 'On Advertising' No. 270/96-ВР of 3 July 1996; claims are accurate and substantiated.
9. Electronic Commerce
We identify ourselves as required by Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 3 September 2015, Article 7.